At The Royal Gramma, we understand that circumstances may change, and sometimes you may need to cancel your order. Please review our Cancellation Policy as stated here for information on the time frame within which cancellations are accepted.
1. Cancellation Time Frame
Cancellation Window: Customers can cancel their orders within 24 hours of placing the order. After this window, the orders cannot be cancelled. Once the orders are dispatched they cannot be cancelled.
2. How to Cancel
Cancellation Process: To cancel an order, please contact our customer service team at [info@theroyalgramma.com] or WhatsApp us at 8879150838.
3. Refund Process
Refund: Upon successful cancellation within the specified time frame, a full refund of prepaid order will be processed to the original payment method within 10 to 12 working days.
4. Modification of Policy
We reserve the right to modify The Royal Gramma Cancellation Policy at any time. Changes will be effective immediately upon uploading on our website.
If you have any questions or concerns about our Cancellation Policy, please contact us at [info@theroyalgramma.com].